SMS Consent & Opt-In Disclosure

Effective Date: March 9, 2026

What Messages Will I Receive?

By providing your phone number to ColorHub, you consent to receive the following types of text messages:

  • Order Status Updates — notifications when your order moves through production stages (proof approved, in production, complete)
  • Delivery Notifications — shipping confirmations and estimated delivery updates
  • Production Updates — alerts about schedule changes, quality holds, or items requiring your attention
  • Account Notifications — invoice reminders and other account-related communications

How Do I Consent?

You provide consent to receive SMS messages from ColorHub when you:

  • Provide your phone number on a quote request, order confirmation, or order acknowledgement form
  • Provide your phone number to your ColorHub sales representative or customer service agent
  • Submit your phone number through our website contact form

Consent is not required as a condition of purchasing any goods or services from ColorHub.

By providing your phone number, you consent to receive order status updates, delivery notifications, and production updates via text message from ColorHub. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

Message Frequency

Message frequency varies based on your order activity. You will typically receive messages only when there is a meaningful update to your order. Most customers receive fewer than 10 messages per month.

How Do I Opt Out?

You can opt out of SMS messages at any time by replying STOP to any message from ColorHub. You may also text any of the following keywords: STOP, UNSUBSCRIBE, CANCEL, END, or QUIT. You will receive a one-time confirmation message and will no longer receive text messages from us.

How Do I Get Help?

For help or questions about our SMS messaging program, reply HELP to any message from ColorHub, or contact us directly:

  • Phone: (616) 333-4411
  • Email: info@colorhub.io
  • Address: 4950 Kraft Ave SE, Grand Rapids, MI 49512

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. ColorHub does not charge any fees for SMS messages, but standard messaging rates from your wireless carrier may apply.

Supported Carriers

Our SMS service is supported on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

Privacy

Your phone number and messaging data will not be shared with third parties for their marketing purposes. For full details on how we handle your information, see our Privacy Policy.

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